Tezos Password Check Issue

Hi All, I am trying to activate my Tezbox ICO wallet and it gives me the something is incorrect message…”usually password”. I went to https://tezos.com/static/pwcheck_full.html and put in all of my same info and it gave me the green light saying info was correct…so why won’t that same info work on Tezbox ICO wallet restore?? I have triple check my entries…wtf.