I am having issues with restoring my fundraising wallet.
I have read through the forums to try and solve the problem and have done everything I can think of to restore the wallet.
- Seed phrase
- Funding email address & password
- PDF public hash
- Activation key
Here’s where it gets strange! I thought the issue i was having was my password. So, i downloaded the password checker, went offline, and put in my information. All my information was correct, HOWEVER, the public hash key that the checker gave me was NOT THE ONE FROM THE PDF!
I was able to use THAT NEW PUBLIC KEY and other information to restore the wallet to tezbox. But now, it’s showing a 0.00 balance on tezbox; and when i check it with tzscan, it too is showing 0.00.
But when I check the original public hash from my pdf, it is showing my initial funding balance.
PLEASE HELP if you have any recommendations or ideas.